Data Protection & Privacy

Privacy Policy

How Rimbun Canggu Joglo Villas collects, uses, and safeguards your personal data during reservations and inquiries.

01 / Collection

Information We Collect

When you make a reservation inquiry, fill out direct message forms on our website, or communicate with us via WhatsApp (+62 817-0025-500) or email (reservation@rimbun.com), we collect essential personal information necessary to deliver our hospitality services.

  • Full Name and contact details (email address, phone number).
  • Check-in and check-out dates, villa room preferences (1-Bedroom / 2-Bedroom).
  • Special stay requests, airport pick-up details, or arrival schedules.
02 / Usage

How We Use Your Information

• To process, verify, and confirm your villa room reservations and booking engine inquiries.

• To coordinate guest services such as airport transfers, scooter arrangements, or in-villa breakfast setups.

• To issue reservation confirmations, stay instructions, and billing invoices.

• We strictly do NOT sell, rent, trade, or share your personal information with third-party marketing companies.

03 / Protection

Data Security & Storage

We employ industry-standard security safeguards to protect your personal information against unauthorized access, alteration, or disclosure. Access to guest records is restricted to authorized resort management staff.

04 / Contact

Privacy Inquiries & Rights

If you have questions regarding our privacy practices or wish to update or request the deletion of your contact data, please get in touch with our host team:

📍 Rimbun Canggu Joglo Villas: Jl. Kayu Tulang No.78, Canggu, Bali 80351

📧 Email: reservation@rimbun.com

📞 Phone / WhatsApp: (0361) 9006328 / +62 817-0025-500