Privacy Policy

How Rimbun Canggu Hotel collects, uses, and safeguards your personal data during reservations and inquiries.

01 / Collection

Information We Collect

When you make a reservation inquiry, fill out direct message forms on our website, or communicate with us via WhatsApp (+62 817-0025-500) or email (info@rimbun.com), we collect essential personal information necessary to deliver our hospitality services.

  • Full Name and contact details (email address, phone / WhatsApp number).
  • Check-in and check-out dates, room type preferences (Superior Double, Superior Twin, Superior Bunk Bed).
  • Special stay requests, airport transfer coordination, or arrival schedules.
02 / Usage

How We Use Your Information

• To process, verify, and confirm your room reservations and direct booking inquiries.

• To coordinate guest services such as airport transfers, scooter rentals, or special room setup requests.

• To issue reservation confirmations, stay instructions, and billing invoices.

• We strictly do NOT sell, rent, trade, or share your personal information with third-party marketing companies.

03 / Protection

Data Security & Storage

We employ industry-standard security safeguards to protect your personal information against unauthorized access, alteration, or disclosure. Access to guest records is strictly restricted to authorized resort management and front desk staff.

04 / Cookies & Analytics

Cookies & Tracking Technologies

Our website uses essential and privacy-focused performance cookies to ensure seamless navigation, remember preferences, and analyze aggregate visitor traffic. You can adjust your browser settings to decline cookies at any time.

05 / Contact

Privacy Inquiries & Rights

If you have questions regarding our privacy practices or wish to update or request the deletion of your contact data, please get in touch with our team:

• WhatsApp / Phone: +62 817-0025-500

• Email: info@rimbun.com

• Address: Jl. Pantai Batu Bolong No. 55, Canggu, Bali 80361, Indonesia